We are Pleased to help
bring you closer to your customers
Improve your workflow, increase your customer satisfaction,
and build customer loyalty with Pleased.
Ticketing made easy
Advanced ticketing system that integrates with your emails. Handle customer requests effectively with the help of views, ticket status, priorities, and many more.
Converting via chatting
Convert, support, and engage your customers with the delightful live chat experience. Help customers faster, and better with the help of chatbot, quick replies, and auto chat assignment.
Deliver instant solution
Content wiki that contains all your frequently asked questions, categorised to make them easy to find. Facilitate your customers to find help on their own, quickly.
Save time with automation
Triggers and automations help you save time handling repetitive tasks. Automated ticket and chat assignment, combined with reply templates help your team work more robustly.
Improved teamwork
Collaboration is the core of efficient customer support. Work with your groups to solve tickets, use shared views, assignment, and leave internal notes to work together.
Analyse and measure
Reporting gives you the insights on your customers’ need and pain to help you make better decisions. It also provides you with analytics to measure the performance of your support team.