Support customers in real time with live chat
Add live chat to your website, route conversations to the right team and give agents the context they need to help customers faster.
Help customers find the right answer
Guide customers toward helpful answers and reduce repetitive questions before they reach your support team.
Manage live chat demand
Use availability, chat limits, quick replies and routing to manage incoming conversations and keep support queues under control.
Route chats to the right agent
Assign chats based on agent availability and workload, then convert conversations into tickets when an issue needs follow-up.
Match live chat to your brand
Add the Pleased chat widget to your website and customize it to fit your brand, while collecting useful customer information before the conversation starts.
Everything your team needs, without unnecessary complexity.
Start using Pleased
Start your free trial and create your support workspace with clear, guided setup.
Clear setup
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