Powerful Features. Simple from Day One.
Connect your channels, support your customers and automate everyday work with tools designed to get you started quickly and scale as your operation grows.
Clear setup
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Manage all conversations in one place
Bring email, chat, and customer requests into one shared workspace, so your team can stay organized, assign ownership, and respond faster.
Support customers in real time
Add live chat to your website, route conversations to the right team and give agents the context they need to respond quickly.
Help customers find answers
Create searchable help articles that reduce repetitive questions, support self-service and give agents a reliable source of truth.
Reduce repetitive support work
Use rules and routing to assign conversations, update tickets and reduce manual admin for your team.
Work better as a team
Use internal notes, shared views and clear ownership so agents can work together without losing context.
Understand support performance
Track support volume, response times, resolution trends and team performance so managers know where to improve.
Secure user verification
Send authentication and verification messages to your users across WhatsApp, Telegram, SMS and email. Confirm user actions, support secure logins and build trust across your customer journeys.
Everything your team needs, without unnecessary complexity.
Start using Pleased
Start your free trial and create your support workspace with clear, guided setup.
Clear setup
Self-serve trial
Cancel anytime