Save time for your customers as well as your support team with a public help centre that provides round-the-clock self-services. The Pleased Knowledge Base is easy to create, easy to manage, and easy for customers to use.
Create as many as categories, sections, sub-sections as you need, or not. The Pleased Knowledge Base is so flexible that you can use it however you want.
Place your Knowledge Base content to all the channels your customers could reach out for help - your website, mobile apps, and inside live chat. Customers can help themselves, from anywhere, at anytime.
Provide every brand of yours with its own Knowledge Base. Customise for each brand to provide distinguished brand identify. Clone content to avoid repetitive copy & paste.
Knowledge Base articles contain information about your products and frequently asked questions. Search function allows your customer to easily find relevant information fast.
A better way to connect with your customers.
An enhanced solution to facilitate your support team.